Help
Frequently asked questions and how to reach us.
Who is sınavlab for?
Everyone preparing for an exam: students, parents, teachers or working people preparing for an exam. Score and ranking calculation, free PDF and image tools, guides and explained question solving in one place.
Are the PDF and image tools paid, do I need an account?
No. The PDF and image tools are free for everyone and need no account. Your files are kept only while the job runs and are deleted when it finishes. Some tools run in your browser without sending your file at all.
How accurate is the score and ranking calculation?
The calculations are estimates made with values closest to the official coefficients. Your official score and ranking appear only on the ÖSYM result document.
How does the question solver work?
You upload a photo or PDF of a question page. Every question on the page is solved separately and the answers are laid out in an answer key in optical-sheet form, in the order Turkish, Social, Math, Science. You can close the app meanwhile; you get a notification when the job is done.
How should I take the photo?
Hold the page flat, shoot where there is enough light and make sure the whole page is visible. Shadows, glare and a crooked shot make reading harder; if needed you can rotate, crop and turn on light correction on the upload screen. Notes and marks you wrote on the page are ignored; the question is solved only from the printed text.
What is the difference between Eko and Premium?
In Eko two fast models solve every question. If they reach the same result, that is the answer; if not, the question goes to two large models (Claude and Gemini). In Premium two large models solve every question from the start and discuss if they disagree. Premium aims for the highest accuracy; Eko is more affordable.
What does “Models could not agree” mean?
It means the models solving the question reached different options. These questions are marked with a warning in the answer key and you see both answers. We recommend checking this question yourself. You can read the solutions under the question and try again with “Solve again”.
How long is my answer key kept?
Jobs are deleted together with their photos 4 hours after the last action. Before the time runs out you can copy the answer key, save it as a PDF or send it on WhatsApp.
How are question credits spent?
Every solved question uses 1 credit. Reading pages and finding questions is free. Questions that fail and cannot be solved do not use credits. Eko and Premium credits are counted separately.
How long are the credits I bought valid?
Plans are valid for 12 months from the purchase date. If you have several credits, the ones expiring soonest are used first. You can see the expiry dates under My account → Membership and question credits.
How do I buy a plan?
Tap “Buy” on the Plans page, your request reaches us and we contact you. When the payment is confirmed, the credits are added to your account.
I forgot my password, what should I do?
On the login screen type your email and tap “Forgot password”. Log in with the code sent to your email and set a new password.
I am not getting notifications.
On iPhone first add sınavlab from Safari with “Add to Home Screen”, then open the app from there and turn on notifications. On Android open it with Chrome, turn on notifications and tap “Allow” on the permission prompt. If permission was not given, allow sınavlab or your browser under your phone's Settings → Notifications.
How do I download my data or delete my account?
You can do it yourself under My account → My data.